Washing machines
Leaks, drainage, spin and electrical faults diagnosed at home.
- Not draining
- Not spinning
- Leaking
A local engineer comes to you, diagnoses the fault and repairs your fridge freezer at home. See the labour price now; any part is priced for your OK before it’s fitted.
Rather talk it through?0121 817 1884
The repair guide
When food is at risk, a prompt diagnosis matters. Our network covers common cooling, thermostat, fan, seal and drainage faults across Birmingham and Solihull.
Keep the doors closed where possible and protect perishable food if temperatures are rising. Differences between the two compartments, alarms and frost patterns provide useful clues for airflow, defrost and sensor faults.
American-style and French-door fridge freezers are popular in newer family kitchens in Solihull and Sutton Coldfield, while compact under-counter units show up in flats across the city centre and student lets.
The engineer will explain both technical options and repair value, particularly where sealed refrigeration components or an older appliance are involved. No work goes ahead until you have heard what is wrong and what it would cost to fix.
A fridge freezer relies on steady airflow, so a unit pushed into a tight corner or with a blocked condenser can develop faults that are simple to correct with better ventilation and cleaning. Mentioning the surrounding space at booking helps the engineer judge whether airflow is part of the problem.
When an older appliance has a complex cooling fault, the likely repair cost is weighed against replacement before you commit to expensive work.
What’s it doing?
One symptom can have several causes. The engineer tests before recommending a part, so you only pay for what’s actually needed.
Fault-finding chart Fridge freezer
| Symptom | What it usually comes down to | Before we arrive |
|---|---|---|
| Not cooling | Blocked airflow, a failed fan, a sensor or thermostat fault, an iced-up evaporator or a sealed system problem. | Keep the doors shut and move food you can’t lose to a cool box. Pull it away from the wall if it’s jammed in. |
| Over-freezing | A sticking thermostat or sensor, a defrost fault, or a door seal letting damp air in and icing the compartment. | Check the door closes fully and nothing on the shelves is holding it open. |
| Leaking | Usually a blocked defrost drain, a split drain tray or a water line on models with a dispenser. | Mop up, check the drain hole at the back of the fridge and note whether the water is inside or underneath. |
Not on the chart?Not every fault fits a label. Strange noises, burning smells, tripped electrics and error codes all point the engineer somewhere. Write down what happens and when. The repair desk checks it’s a job we can take on before booking you in.
Price my repairWhat it costs
No call-out surprises and no parts fitted on spec. Here’s how your fridge freezer repair is priced.
See my labour priceSet by the appliance, its make, how it’s fitted and your postcode. It covers diagnosing the fault and the repair work.
If a part is needed, the engineer explains which one and what it costs. Nothing is fitted until you agree.
If age, condition or the total cost means a new fridge freezer makes more sense, you’ll hear it before any parts are ordered.
Straight answers
Anything else? Call 0121 817 1884 or send the repair desk a message.
The fixed labour quote is shown online before booking and covers the diagnosis and repair visit across Birmingham and Solihull. Replacement parts are quoted separately and fitted only with your approval.
Simple faults can still be economical on an older appliance, while more complex cooling faults may not be. The engineer will compare the likely repair cost with the age and condition of the unit before recommending a route.
This can point to an airflow, fan, sensor or defrost fault, but the cause needs to be diagnosed rather than assumed. Share the exact model and symptoms so suitability can be confirmed before attendance.
Near you
Pick your area for local details, or see every area we cover.
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